Legal
The privacy policy and terms of use for our website. Choose a document from the menu to read it in full.
Website Privacy Policy
ImmunoQs Pte. Ltd. ("ImmunoQs", "we", "us" or "our") respects your privacy and is committed to handling Personal Data responsibly.
This Privacy Policy explains how Personal Data may be handled when you visit our public websites, including immunoqs.com (collectively, the "Website").
ImmunoQs Pte. Ltd. is incorporated in Singapore (UEN 202203062D), with its registered office at 160 Robinson Road, #14-04, Singapore Business Federation Center (SBF Center), Singapore 068914.
Personal Data and our Website
Our Website is primarily informational. We do not currently provide account registration, contact forms, newsletter sign-ups or other features through the Website that require you to submit Personal Data directly to us.
When you visit the Website, limited technical information may be processed automatically as part of the normal operation and security of the Website. This may include information such as your IP address, browser or device information, access times and technical or diagnostic information.
We may use this information where reasonably necessary to operate, maintain, secure and troubleshoot the Website.
Contacting ImmunoQs
If you choose to contact us using an email address or other contact information published on the Website, we may receive Personal Data that you voluntarily provide, such as your name, email address, organization and the contents of your communication.
We may use this information to respond to your enquiry and for related business, administrative or record-keeping purposes.
Please do not send research datasets, patient information, confidential project data or other sensitive information through general email channels unless an appropriate transfer method has been agreed with us.
How we disclose Personal Data
We may disclose limited Personal Data where reasonably necessary to service providers that support the operation, hosting or security of our Website, or to professional advisers, regulators, courts or public authorities where permitted or required by law.
We do not sell Personal Data.
International transfers
Some service providers supporting the Website may process information outside Singapore.
Where Personal Data is transferred outside Singapore, we will take appropriate steps as required by applicable law to ensure that it receives a standard of protection comparable to that provided under the Singapore Personal Data Protection Act 2012 ("PDPA"), unless an applicable exception applies.
Security and retention
We use reasonable safeguards appropriate to the nature of the information we process.
We retain Personal Data only for as long as reasonably necessary for the purpose for which it was collected or for legitimate legal or business purposes.
No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your rights
Subject to the PDPA and applicable exceptions, you may request access to or correction of Personal Data about you that is in our possession or under our control, or withdraw consent to specified collection, use or disclosure of your Personal Data.
Requests may be sent to support@immunoqs.com.
We may request information necessary to verify your identity and process your request.
Third-party websites
Our Website may contain links to third-party websites, publications or services. We do not control their privacy practices, and their handling of Personal Data is governed by their own privacy notices and practices.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the Website, our practices or applicable law.
The latest version will be published on the Website with an updated "Last updated" date.
Contact us
If you have questions about this Privacy Policy or how we handle Personal Data in connection with the Website, please contact:
Data Protection Officer / Privacy Contact
ImmunoQs Pte. Ltd.
UEN 202203062D
160 Robinson Road, #14-04
Singapore Business Federation Center (SBF Center)
Singapore 068914
Email: support@immunoqs.com
Website Terms of Use
These Website Terms of Use ("Terms") govern your access to and use of the public websites operated by ImmunoQs Pte. Ltd. ("ImmunoQs", "we", "us" or "our"), including immunoqs.com and related public pages (collectively, the "Website").
By accessing or using the Website, you agree to these Terms. If you do not agree, please do not use the Website.
These Terms apply only to our public Website. Access to ImmunoQs platforms and services is governed by our Platform Terms of Use and, where applicable, the relevant quotation, order form, customer agreement or other contractual terms.
Our handling of Personal Data is described in our Privacy Policy.
About ImmunoQs
ImmunoQs is a Singapore-based technology and biotechnology company providing research-related imaging, data generation, analytics, digital platforms and related services.
Information about our products, services and capabilities on the Website is provided for general informational purposes. Unless expressly stated otherwise, it does not constitute an offer, specification, warranty or commitment to provide any particular product, feature, service or result.
Using our Website
You may access and use the Website for lawful personal, informational and business purposes.
You must not:
- use the Website for any unlawful, fraudulent or harmful purpose;
- interfere with the operation, availability or security of the Website;
- attempt to gain unauthorized access to the Website, our systems or networks;
- introduce malicious code or conduct security or vulnerability testing without our prior written authorization;
- impersonate another person or misrepresent your identity or affiliation;
- use automated systems or tools in a way that places an unreasonable burden on the Website, circumvents access restrictions or disrupts its operation;
- remove or alter copyright, trademark or other proprietary notices;
- reproduce, modify, distribute, sell or commercially exploit Website content except as permitted by applicable law or with our written permission; or
- use Website content in a way that misrepresents ImmunoQs, our products or services, or their capabilities, validation status or intended use.
Permission to use the Website does not give you any right to access or use our platforms, software, datasets, models, algorithms, source code or paid services.
Intellectual property
The Website and its contents, including text, graphics, designs, images, branding, software elements, product names and scientific or technical materials, are owned by or licensed to ImmunoQs and are protected by applicable intellectual property laws.
Names, logos, product names and other identifiers used by ImmunoQs may be trademarks, trade names or other protected intellectual property of ImmunoQs or their respective owners.
You may view and use Website content for legitimate informational and business purposes. No other license or right is granted unless expressly stated in these Terms or agreed by ImmunoQs in writing.
All rights not expressly granted are reserved.
Scientific and informational content
Content on the Website is provided for general informational, research and business purposes.
It is not medical advice, diagnosis, treatment guidance or clinical decision support and should not be used as a substitute for appropriate professional judgment.
Scientific findings, research methods, performance information and product capabilities may depend on factors including study design, sample characteristics, data quality, validation conditions and intended use. Information may also change as our research, technology and products develop.
You are responsible for evaluating whether information on the Website is appropriate for your particular purpose.
Unless expressly stated otherwise in an applicable agreement or product documentation, nothing on the Website represents an ImmunoQs product or service as an approved medical device or as suitable for clinical diagnosis or treatment.
Third-party content and links
The Website may contain references or links to scientific publications, conference materials, datasets, software, websites or other resources provided by third parties.
Those materials remain subject to the rights and terms of their respective owners.
Links or references are provided for convenience and information. Unless expressly stated otherwise, their inclusion does not mean that ImmunoQs endorses, controls or assumes responsibility for the third party or its content, products, services or practices.
Third-party websites and services are governed by their own terms and privacy practices.
Information you provide to us
If you contact us or submit information through the Website, you are responsible for ensuring that you have the right to provide that information and that it does not infringe the rights of another person.
Please do not use public Website forms, general email channels or other unapproved methods to send research datasets, patient information, confidential project data or other sensitive information.
Where information needs to be securely transferred to ImmunoQs for a project or service, please use the transfer method agreed with us.
Personal Data provided through the Website is handled in accordance with our Privacy Policy.
Feedback
We welcome feedback, ideas and suggestions about our Website, products and services.
If you voluntarily provide feedback or suggestions to us, you agree that ImmunoQs may use them to develop, improve or operate our business, products and services without restriction or compensation to you.
This does not give ImmunoQs ownership of your research data, customer data, confidential information or project-specific outputs.
Website availability and changes
We may update, change, suspend or discontinue any part of the Website or its content from time to time.
While we aim to provide useful and accurate information, we do not guarantee that the Website will always be available, uninterrupted, complete, current, secure or free from errors.
Product descriptions, features, images, specifications and other Website content may also change as our products and services develop.
Disclaimers
To the fullest extent permitted by applicable law, the Website and its content are provided on an "as is" and "as available" basis.
ImmunoQs does not make any warranty or representation about the availability, accuracy, completeness, reliability or suitability of the Website or its content except where expressly stated.
To the fullest extent permitted by law, we disclaim warranties, representations and conditions that are not expressly stated in these Terms, whether express, implied or statutory.
Nothing in these Terms excludes any warranty, right or remedy that cannot lawfully be excluded.
Limitation of liability
To the fullest extent permitted by applicable law, ImmunoQs and its officers, employees, contractors and representatives will not be liable for any indirect, incidental, special, punitive or consequential loss, or any loss of profits, revenue, business, opportunity, goodwill or data, arising from or in connection with your access to or use of, or inability to access or use, the Website.
ImmunoQs will not be responsible for loss or damage arising from reliance on general information made available through the Website where that information has not been expressly provided as professional, clinical or project-specific advice.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
Any liability arising under a separate customer, platform or services agreement is governed by that agreement and is not affected by this section.
Restricting access
We may restrict, suspend or terminate access to the Website where we reasonably believe this is necessary to protect the Website, ImmunoQs, our users or third parties, or where there has been unlawful use, misuse, a security risk or a material breach of these Terms.
Changes to these Terms
We may update these Terms from time to time to reflect changes to the Website, our business or applicable law.
The latest version will be published on the Website with an updated "Last updated" date. Your continued use of the Website following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.
General
If any provision of these Terms is found to be invalid or unenforceable, that provision will be modified to the minimum extent necessary or, where necessary, treated as removed. The remaining provisions will continue to apply.
Our failure to enforce any provision of these Terms does not waive our right to enforce it later.
These Terms do not alter any separate agreement between ImmunoQs and a customer, collaborator, supplier or other party. If there is a conflict concerning a paid service or customer engagement, the applicable written agreement governing that service or engagement will take precedence.
Governing law and disputes
These Terms and your use of the Website are governed by the laws of Singapore.
The courts of Singapore will have jurisdiction over disputes arising out of or in connection with these Terms or the Website.
Nothing in these Terms prevents either party from seeking urgent or interim relief from a court of competent jurisdiction.
Contact us
If you have questions about these Terms, please contact:
ImmunoQs Pte. Ltd.
UEN 202203062D
160 Robinson Road, #14-04
Singapore Business Federation Center (SBF Center)
Singapore 068914
Email: support@immunoqs.com